Frequently Asked Questions

User Installation Guide

The Vescape Mobile Application is compatible with the following home fitness equipment models: Feel free to contact us if your exercise bike or fitness machine is not listed above. Let us know which fitness equipment brand and model you use and we will check the compatibility.
Once you have downloaded the Vescape App, follow these steps:
  • - Activate the Bluetooth connection in your Android or iOS settings.
  • - Pair your mobile device with your fitness equipment in the Bluetooth settings.
  • - Make sure your fitness equipment is on (eventually click on start or start pedalling).
  • - For Android, start the Vescape App, go to settings, click on bluetooth equipment and select your bike.
  • - For iOS, simply start the Vescape App.
  • - Click on the Dashboard. Cycle, you should see your speed and be able to modify the resistance of your bike (watts).
Follow the steps described in Question 2. If it still does not work, deactivate, then reactivate the Bluetooth connection in your Android or iOS settings and start the Vescape App again. If it still does not work, close the Vescape App unplug and replug your bike, then start the Vescape App again. In case the problem persists, please contact us.
All the features of the app except the games are accessible without any Internet connection. The gaming section however requires an Internet connection since the video games run on our Servers and are streamed to your mobile device.
Yes, you can create new cardio workouts and high intensity interval trainings! Go to the Training or Interval Training section, then
  • - for Android, click on the bottom of the screen on "Customize your workout"
  • - for iOS, click on the top right corner on the "+" sign
Give a name and a description to your workout. Return to the Training or Interval Training section, your new workout should appear at the end of the workout list.
A 14-day free trial is offered with the Vescape App, which is then based on a monthly subscription. Three options are offered:
  • - 1-month subscription - £7.99 per month
  • - 6-month subscription - £4.99 per month
  • - 12-month subscription - £3.99 per month
NB: The free trial is only accessible after having subscribed. However the subscription can be canceled anytime and you will not be charged if it is done within the free-trial period.
Sure! Simply download the Vescape App on your mobile device. We recommend to use the Vescape App on a tablet for the best user experience. Simply click on this link from your mobile device: Android App
Once you have downloaded the Vescape App, follow these steps:
  • - Activate the Bluetooth connection in your Android settings.
  • - Pair your mobile device with your fitness equipment.
  • - Make sure your fitness equipment is on (eventually click on start or start pedalling).
  • - Start the Vescape App, go to settings, click on Bluetooth equipment and select your bike.
  • - Click on the Dashboard. Cycle, you should see your speed and be able to modify the resistance of your bike (watts).
Yes, the free trial is only accessible after having subscribed. The subscription can however be canceled anytime and nothing will be charged if the subscription is canceled within the free-trial period.
  • - Go to the Training or Interval Training section.
  • - Click on the bottom of the screen on "Customize your workout".
  • - Give a name and a description to your workout.
  • - Save your workout.
Return to the Training or Interval Training section, your new workout should appear at the end of the list. You can modify or delete it anytime.
You can track your progress in "My Stats" and see:
  • - how many kilometers you have cycled
  • - how many calories you have burnt
  • - how long you have exercised
NB: You need to be connected to the Internet to be able to see your stats.
You can directly rate the app on the Google Store or Apple Store on the Vescape App page and leave a review. If you have any other comments or suggestions, feel free to contact us per Email at info@vescape.com.

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